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Contact Us

Ziptrek Queenstown wants to hear from you. Contact us with questions about our tours, to make or change a reservation, or just to say hello.

Chat with Zippy , the virtual assistant to get answers to common questions or to connect with our Guest Services staff.  Here are other ways to get in touch:

  • LOCAL PHONE: 03 441 2102 
  • INTERNATIONAL PHONE: +64 3 441 2102 
  • EMAIL:


 Our mailing address is:

Ziptrek Ecotours
PO Box 1747
Queenstown 9300, New Zealand


Our booking office is situated at 45 Camp Street, Queenstown CBD.  Find maps and more on our Location page.



January - April: 8:00 am-7:00 pm*

May - June: 9am to 5pm (weekdays), 10am to 6pm (weekends). Closed Mondays

July - September: 9am to 5pm (weekdays), 10am to 6pm (weekends).  Closed Tuesday

For School Holidays (Sat 26th Sept to Sun 11th Oct) we will be open daily 9am to 5pm (weekdays) (9am to 6pm weekends)

(Outside School holidays) October & November: 9am to 5pm (weekdays), 10am to 6pm (weekends).  Closed Tuesday

December: Daily 8:00 am-6:00 pm*  

*We are often open till 8pm over Christmas/New Year period.