Tours

Important Booking Information

• Ziptrek is an outdoor adventure activity and operates in all weather conditions with sheltered platforms to minimise exposure to the elements
• Reservations are strongly recommended
• 24 hour cancellation policy or rescheduling fee may occur, In the event you feel sick prior to your tour, please contact us immediately to reschedule your booking at no charge in the first instance or cancel at no charge if no alternative option is available.
• Tours include stair climbing and trail walking.  Guests must be able to walk unassisted
• Guests are required to wear sensible closed toed footwear and wear extra layers as it is cooler in the forest canopy.  Ski clothing encouraged in winter months.
• Ages 6 years old and up (Please advise at time of booking if your child is under 30kg/65lbs as they may be required to go tandem with our experienced guides) 
• Upper weight limit 125 kg (275lbs)
• Minimum weight limit of 20kg (44lbs) on the Kererū Tour and 30 kg (66lbs) on the Kea Tour
• Guest must be a minimum of 15 years old to zip without a guardian
• All participants under the age of 18 years must have a parent or guardian signature on their waiver
• Pregnant guests are unable to take part in a zipline tour.
• We encourage you to leave your personal belongings behind as you may be unable to take a backpack or handbag on tour with you
• During the busy Christmas and New Years period, we recommend a minimum of 1.5 hr to access the upper Skyline complex from the base terminal due to higher visitor numbers and associated increase in queuing times

View our Frequently Asked Questions

For Location and Check-in Information.